8999bed Privacy
Policy

8999bed collects personal data from players at several stages of the account lifecycle — at registration, during ongoing platform use, during payment transactions, and during identity verification (KYC). The categories of data we collect are described in detail below.

Registration Data

When you create an 8999bed account, we collect the following information that you provide directly:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (used to verify that you meet the 18+ age requirement)
• Valid email address (used for account communications, password resets, and promotional messages where opted in)
• Bangladeshi mobile phone number (used for OTP-based two-factor authentication and payment account linking)
• Username and encrypted password
• Country and city of residence (Bangladesh)

Identity Verification (KYC) Data

When 8999bed requests KYC verification — which may occur before your first withdrawal, after significant account activity changes, or at any point our compliance team deems necessary — we may collect:

• A copy of your National Identity Card (NID) issued by the Government of Bangladesh, or a valid passport, or a driver's licence
• A recent utility bill, bank statement, or similar document confirming your current address
• A selfie or video verification image (where required to match your identity document)

KYC documents are handled with the highest level of care. They are processed only by authorised 8999bed compliance staff and, where applicable, by our regulated KYC verification service provider. They are not shared with any other party.

Transaction & Payment Data

When you make a deposit or withdrawal on 8999bed using bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer, we collect:

• The registered mobile number associated with your bKash, Nagad, Rocket, or Upay account
• Transaction reference numbers and amounts in Bangladeshi Taka (৳ BDT)
• Card type and last four digits (for Visa/Mastercard transactions — full card numbers are never stored)
• Bank account details (for bank transfer transactions — stored in tokenised form only)
• Transaction timestamps in Bangladesh Standard Time (BST, UTC+6)

Technical & Usage Data

When you browse and use the 8999bed platform, our servers and analytics systems automatically collect certain technical data, including:

• IP address and approximate geographic location (country and city level only)
• Device type, operating system, and browser version
• Pages visited, game sessions started, bets placed, and duration of platform sessions
• Referral URL (the web address from which you arrived at 8999bed, if applicable)
• Session identifiers and cookie data (see the Cookies section below)

8999bed does not sell, rent, or trade your personal data to third parties. We share your personal data with external parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

Payment Service Providers

To process deposits and withdrawals, 8999bed shares relevant transaction data with payment processing partners including bKash, Nagad, Rocket, Upay, and card processing networks (Visa/Mastercard). Data shared is limited to the minimum required to execute and verify the specific transaction — for example, your registered mobile number and transaction amount. These partners operate under their own privacy policies and are not permitted to use your data for any other purpose.

KYC Verification Providers

Where 8999bed uses a third-party identity verification service to assist with KYC document review, your identity documents and associated data may be shared with that provider solely for verification purposes. All such providers are subject to strict data processing agreements and are prohibited from retaining or using your documents beyond the scope of the verification task.

Game Providers

8999bed's casino games are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Play'n GO, and Ezugi. When you play a game on 8999bed, a session token and anonymised player identifier may be transmitted to the relevant game provider's servers to deliver the game. No personally identifiable data (such as your name, email, or NID details) is shared with game providers. Game providers may log session outcomes on their own systems for RNG audit and fairness verification purposes.

Fraud Prevention & Security Services

8999bed may share technical data (including IP addresses, device fingerprints, and session behaviour patterns) with specialist fraud detection and cybersecurity service providers to protect the platform and its players from fraudulent activity. This data is processed under legitimate interest and is used solely for security purposes.

Legal Authorities

8999bed may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, by a valid court order, or where disclosure is necessary to prevent or investigate suspected money laundering, fraud, or other criminal activity. 8999bed will not disclose more data than is legally required in such circumstances.

8999bed takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 8999bed's servers is protected by 256-bit SSL/TLS encryption. This applies to login sessions, deposit and withdrawal requests, and all other platform interactions.
• Encrypted Data Storage: Personal data and payment records stored on 8999bed servers are encrypted at rest using AES-256 encryption. Database access is restricted to authorised personnel only, via multi-factor authentication.
• Password Security: User passwords are stored exclusively as salted cryptographic hashes. 8999bed staff cannot view your password in plain text. If you forget your password, a reset link is sent to your registered email; the original password cannot be retrieved.
• Access Controls: Internal access to player personal data is governed by strict role-based access controls. Only 8999bed staff with a legitimate operational need — such as KYC compliance officers, fraud analysts, and customer support agents handling open cases — are permitted to access identifiable player records.
• Regular Security Audits: 8999bed's platform and data infrastructure undergo regular internal security reviews. Identified vulnerabilities are addressed promptly according to a risk-prioritised remediation process.
• Incident Response: In the event of a data security incident that may affect your personal data, 8999bed will notify affected players via their registered email address within a reasonable timeframe and will take immediate steps to contain and remediate the incident.

As a registered 8999bed player, you hold several rights with respect to the personal data we hold about you. 8999bed is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, contact our support team at [email protected] with the subject line "Privacy Rights Request — [your registered username]".

• Right of Access: You have the right to request a copy of all personal data that 8999bed holds about you. Upon a verified request, we will provide a structured summary of your data including registration details, transaction history, KYC status, and account activity records, within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For certain data fields (such as email address or mobile number), you can update these directly within your account settings. For legal name or date of birth corrections, documentary proof will be required.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data. 8999bed will honour erasure requests to the fullest extent possible, subject to our obligation to retain certain data (such as transaction records and KYC documents) for legally mandated periods. We will inform you clearly of any data categories that cannot be deleted and the reason why.
• Right to Restriction of Processing: In certain circumstances — for example, where you contest the accuracy of data we hold or where you have objected to processing pending our review — you have the right to request that we restrict processing of your data rather than delete it entirely.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes at any time. You also have the right to object to processing based on our legitimate interests, though such objections are subject to 8999bed's assessment of whether compelling legitimate grounds override your interests.
• Right to Data Portability: Where data was provided by you and is processed on the basis of your consent or contractual necessity, you may request a copy of that data in a structured, machine-readable format (such as CSV or JSON) for transfer to another service.